From time to time, all businesses reach a point where they need some help and assistance to move forwards. For small businesses and sole traders it can be hard to find someone with the necessary experience and time to give you genuine, honest and relevant advice.
It is easy to examine our business from our own perspective as business owners but by doing this, we can overlook small things that affect the way our customers view us, develop an opinion on our service and make their buying decision, often without even taking the time to contact us.
During a business healthcheck session, we will sit down for three hours and examine your business from your customers’ perspective, effectively mystery shopping yourself. This can be an eye opening and highly productive exercise, which will identify areas for change and help you develop a proctive plan to move forwards.
After one month, we will have a follow up via telephone or Skype to discuss how you are getting on, how the healthcheck has worked for you and to explore whether you might benefit from further mentoring.
Business Healthcheck Information